Terms & Conditions

Effective Date: 1 January 2026

Welcome to Moyo Comfort. By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.

 

1. General

These Terms & Conditions apply to all users of the Moyo Comfort website, including browsers, customers, and contributors of content. If you do not agree to these terms, you may not access or use our services.

 

2. Products & Services

  • Moyo Comfort provides disposable period/sanitary pants designed for personal use.

  • Product images are for illustration purposes only; actual colors or fit may vary slightly.

  • We reserve the right to modify or discontinue products at any time without prior notice.

 

3. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed on the website and may change without prior notice.

  • Payments are processed securely through third-party payment providers.

  • Moyo Comfort does not store payment cards or mobile money details.

 


4. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location.

  • We are not responsible for delays caused by courier partners, weather, or unforeseen circumstances.

  • Customers are responsible for providing accurate delivery information.

 

5. Returns, Exchanges & Refunds

  • Due to the intimate nature of the product, used items are not eligible for return or exchange.

  • Unused, unopened items may be eligible for exchange or refund within 72 hours of delivery.

  • Refunds (if applicable) will be processed to the original payment method.

  • Shipping fees are non-refundable unless the product is defective or incorrect.

 

6. Product Use Disclaimer

  • Moyo Comfort products are for menstrual use only.

  • Results may vary depending on individual flow and usage.

 

7. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Moyo Comfort and may not be copied, reproduced, or used without written permission.

 


8. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to harm, hack, or disrupt the website

We reserve the right to restrict or terminate access if these terms are violated.

 

9. Limitation of Liability

Moyo Comfort shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the maximum extent permitted by law.

 

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

 

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

 

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the country in which Moyo Comfort operates.

 

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Moyo Comfort
  Email: info@moyocomfort.com
  Phone/WhatsApp: +254 701 297426
  Website: https://moyocomfort.com/