Contact
We're here for you.
Questions about your order, products, or anything else — reach out any time.
Get in touch
The fastest way to reach us is WhatsApp — we typically respond within 1 hour during business hours.
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WhatsApp (Fastest)
Chat with us directly — orders, tracking, questions
+254 701 297 426 →
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Email
For detailed queries and wholesale enquiries
info@moyocomfort.com
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Instagram DMs
Slide into our DMs for anything
@moyocomforts.ke
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Phone
Mon–Sat, 8am–6pm EAT
+254 701 297 426
🕐 Response Hours
Monday – Friday
8:00am – 6:00pm
Saturday
9:00am – 3:00pm
Sunday
WhatsApp only
Send us a message
We'll get back to you within 24 hours.
Quick answers.
Most questions can be answered instantly from our FAQ page — delivery, returns, products, and more.
How long does delivery take?
Nairobi: 1–2 days. Rest of Kenya: 2–4 days. Free on orders over KES 999.
Can I pay on delivery?
Yes — cash on delivery is available nationwide.
What if my order arrives damaged?
Contact us within 48 hours and we'll replace it at no cost.
Do you do wholesale orders?
Yes — email info@moyocomfort.com or send us a WhatsApp for bulk pricing.