Privacy policy

PRIVACY POLICY

At Moyo Comfort, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our brand, website, or services.

 

1. Information We Collect

We may collect the following information when you place an order, contact us, or engage with our services:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Payment related details (processed securely via third party providers)

  • Any information you voluntarily share with us via messages, forms, or social media

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or inquiries

  • Improve our products and customer experience

  • Send updates, offers, or promotions (only if you agree)

  • Comply with legal or regulatory requirements

3. Information Sharing

We do not sell, rent, or trade your personal information.

Your data may only be shared with:

  • Trusted delivery partners (for order fulfillment)

  • Secure payment gateways

  • Legal authorities if required by law

All third parties are required to keep your information confidential.


4. Data Security

We take reasonable steps to protect your information against:

  • Unauthorized access

  • Misuse

  • Loss or alteration

Your data is stored securely and accessed only by authorized personnel.

 

5. Cookies & Tracking 

Our website or online platforms may use cookies to:

  • Improve user experience

  • Understand customer preferences

  • Analyze traffic and performance

You can choose to disable cookies in your browser settings.

 

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

 

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@moyocomfort.com
 📞 WhatsApp: +254 701 297426